Frequently Asked Questions

For Day Skipper and Coastal / Yachtmaster only.
Your login lasts until you pass. Your access lasts for a full 6 months after which it can be extended for further 6 month periods. There is an admin charge of £30 for each extension. A 6 month period is more than enough time to complete the course and the need to pay extension fees are very rare.

All other Theory Courses, your access is never removed. Take as much time as you require and even after you have completed the course, you can go back anytime to refresh your knowledge.

The course is exactly the same as the classroom course and the certificate is the same.

If you wish to use your Coastal Yachtmaster for Master 2000 (Superyachts) the assessment will need to be invigilated by a professional person.

The assessment can be taken on line just like the rest of the course. The questions are in a similar format to the course questions so you are well prepared for both the assessment and the type of questions.

The course is an online course with lots of animated diagrams and lots of self-test quizzes. In addition there are questions that have to be submitted to the centre. Our course provides auto feedback which saves you having to email the centre and wait for your results.

You can keep a page open or use the question paper that comes with the RYA pack to answer questions offline. But it is an online course with all the advantages of immediate responses to submitted answers.

Yes of course. Your login is automatic and immediate. The pack is posted 1st class Royal Mail.

We guarantee that our training is fit for purpose. It is inspected and approved by the RYA. In other words, assuming that you have the necessary equipment (device and Internet connection) it will enable you to follow your chosen course of study. And, whilst we take considerable effort to ensure that it’s free of errors, like any software there’s always the possibility of occasional small problems. If you encounter one let us know and we’ll work hard to rectify it in a timely manner.

We use PayPal as a cheap and cheerful solution to accepting credit and debit card payment, enabling students to register online and start using our courses immediately. n.b. You don’t need a PayPal account as you can bypass PayPal registration and make a one-off credit / debit card payment.

To Pay via bank transfer:
Account Name: Howellsail Ltd
Sort Code: 40 39 21
Account Number: 31356860
IBAN: GB81MIDL40392131356860
BIC: MIDLGB2152E

Alternatively, you may wish to pay by cheque made payable to Howellsail Ltd.