Frequently Asked Questions
RYA Online Sailing Courses
FORGOTTEN LOG IN DETAILS:
Click student log in at the top of the page.
Select the course you are booked on.
On the log in page enter the email address you used for your course.
Click forgotten password.
Your password will be sent to you.
How long does it take to complete the courses?
RYA Essential navigation takes about 20 hours.
Day Skipper, Coastal Yachtmaster and Ocean Yachtmaster theory is about 40 hours and approximately 3 hours for the online assessment.
How long do I have to complete the course?
For Day Skipper and Coastal / Yachtmaster only.
Your login lasts until you pass. Your access lasts for a full 6 months after which it can be extended for further 6 month periods. There is an admin charge of £30 for each extension. A 6 month period is more than enough time to complete the course and the need to pay extension fees are very rare.
All other Theory Courses, your access is never removed. Take as much time as you require and even after you have completed the course, you can go back anytime to refresh your knowledge.
Is my RYA certificate the same as a classroom certificate?
The course is exactly the same as the classroom course and the certificate is the same.
If you wish to use your Coastal Yachtmaster for Master 2000 (Superyachts) the assessment will need to be invigilated by a professional person.
How do I take the assessment?
The assessment can be taken on line just like the rest of the course. The questions are in a similar format to the course questions so you are well prepared for both the assessment and the type of questions.
Can I download the course to work offline?
The course is an online course with lots of animated diagrams and lots of self-test quizzes. In addition there are questions that have to be submitted to the centre. Our course provides auto feedback which saves you having to email the centre and wait for your results.
You can keep a page open or use the question paper that comes with the RYA pack to answer questions offline. But it is an online course with all the advantages of immediate responses to submitted answers.
Can I do any of the course while I wait for my pack to arrive?
Yes of course. Your login is automatic and immediate. The pack is posted 1st class Royal Mail.
Do you offer any sort of guarantee?
We guarantee that our training is fit for purpose. It is inspected and approved by the RYA. In other words, assuming that you have the necessary equipment (device and Internet connection) it will enable you to follow your chosen course of study. And, whilst we take considerable effort to ensure that it’s free of errors, like any software there’s always the possibility of occasional small problems. If you encounter one let us know and we’ll work hard to rectify it in a timely manner.
Do I have to pay by PayPal?
We use PayPal as a cheap and cheerful solution to accepting credit and debit card payment, enabling students to register online and start using our courses immediately. n.b. You don’t need a PayPal account as you can bypass PayPal registration and make a one-off credit / debit card payment.
To Pay via bank transfer:
Account Name: Howellsail Ltd
Sort Code: 40 39 21
Account Number: 31356860
Alternatively, you may wish to pay by cheque made payable to Howellsail Ltd.
If your question isn’t answered here please contact us using our contact form or call us on +44 (0)1924 848558 or +44 (0)7764 603000
We monitor email all the time and will get back to you very quickly.